Can Not Find Fileserver is usually directly related to connection issues between your back of house computer and your terminal(s). This could be as a result of any number of issues, such as:
- There’s a wire loose…
RESOLUTION: Check all your cables. Check the cables into the terminal. Check the cables into the switch, from the terminal into the back of house computer.
- The switch or a port on the switch may have gone bad.
RESOLUTION: Switches have a life expectancy, and when they go bad they give you very little warning. Check to make sure your switch is fully functioning. And, if you have the know-how…ping each terminal to make sure you can get a sold ping from the BOH computer.
- Still no luck?
RESOLUTION: Most likely the issue is physical-related…but if you’ve checked all the cables, connections and wires and you’re still having no luck…give us a call at 855-379-0779 or email us at support@possupportnow.com. Our call center will take your information and forward it one of our technicians who will give you a call back very shortly after.
If you’re experiencing a Can Not Find Fileserver error call us today at 855-379-0779!
If we can’t fix your problems…you don’t pay!
POS Support Now is a third-party support company for businesses using Aloha® POS systems and is no way affiliated, endorsed or in any way connected with Aloha®, NCR® or Radiant Systems® or with any other point of sale-related company, brand or trademark.
POS Support Now is a support solution for restaurants, bars and other businesses experiencing problems with their Aloha® point of sale system. We offer a wide range of services complimenting your Aloha® system.
ADDITIONAL SERVICES OFFERED BY POS SUPPORT NOW
- System crash support
- Error message support
- General Aloha® point of sale system setup
- Printer routing support
- General Aloha® training
- General Aloha® Q&A
- New Aloha® terminal installation
- New Aloha® BOH (back of house) system installation
- Merchant changeovers
- ….anything else you can think of relating to your Aloha® Point of Sale system!