Security Key Not Found is usually directly related to your back of house computer and could be as a result of any number of issues, such as:
- The security key (usually a small USB or serial key) could be loose on the computer
RESOLUTION: Make sure the key is firmly inserted into the back of the computer
- The security key could even be missing from the computer altogether.
RESOLUTION: Make sure small USB or serial key (if it’s an older system) can be located.
- Key files on the Aloha® back of house computer could be corrupt, causing this error message to appear.
RESOLUTION: If the files are corrupt, this is not a fix you should attempt yourself. Give us a call at 855-379-0779. Our call center will take your information and forward it one of our technicians who will give you a call back very shortly after.
If you’re experiencing a Security Key Not Found error call us today at 855-379-0779!
If we can’t fix your problems…you don’t pay!
POS Support Now is a third-party support company for businesses using Aloha® POS systems and is no way affiliated, endorsed or in any way connected with Aloha®, NCR® or Radiant Systems® or with any other point of sale-related company, brand or trademark.
POS Support Now is a support solution for restaurants, bars and other businesses experiencing problems with their Aloha® point of sale system. We offer a wide range of services complimenting your Aloha® system.
ADDITIONAL SERVICES OFFERED BY POS SUPPORT NOW
- System crash support
- Error message support
- General Aloha® point of sale system setup
- Printer routing support
- General Aloha® training
- General Aloha® Q&A
- New Aloha® terminal installation
- Credit card processing
- New Aloha® BOH (back of house) system installation
- Merchant changeovers
- ….anything else you can think of relating to your Aloha® Point of Sale system!